TT Counseling Care

The help you need

Serving in cross-cultural ministry brings unique challenges.

Mental health issues and relationship conflicts are key drivers of people in ministry leaving the field early.

Talking to a counselor can help.

TT Counseling Care means you can speak to a counselor who is right for you, with the freedom to choose any appropriately qualified counselor to help you.

TT Counseling Care includes Christian Counselors as standard on your international health insurance.

You have the freedom to work through issues with a counselor either face-to-face or virtually at a much-reduced price.

How it works

1. Choose any counselor

Choose your counselor and send us your Pre-authorization Form
(please give us at least 5 working days before your appointment).

2. What we cover

We cover 50% of the cost of your sessions (up to $50 per session up to a maximum of 5 sessions).

3. Claim your bill

If your counselor accepts a credit card, we can arrange direct payment to your counselor. You can also pay and then claim it back.
Be sure to send us your receipts and use our Medical Claim Form.

Frequently asked questions

Who can access TT Counseling Care?

Members with Alpha, Omega, or Cornerstone insurance policy IDs starting with 1xxx, can access this benefit. If your policy ID starts with Pxxx, you can access this benefit once you renew your policy.

How much of the counseling cost do you cover?

We will pay 50%, up to $50 for a session- up to five sessions. If you want to go to more expensive counselors, that is fine; However, the maximum claimable is $50 per session.

What type of counseling can I get help with?

Counseling related to mental health and relationship issues.

How many sessions are covered by insurance?

We will pay 50% (up to $50) for up to 5 sessions.

Do I bill each session separately?

If you are paying and claiming, please save the bills and claim once you have completed your sessions with the counselor or you get to 5 sessions.

What paperwork is there?

Please use our Pre-authorization Form (provided at least 5 working days before your appointment) so we can pay for you.
If you are paying and claiming, please submit claims using our Medical Claim Form.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_UA-4028953-1	1 minute	A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
_hjAbsoluteSessionInProgress	30 minutes	Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie.
_hjFirstSeen	30 minutes	Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user.
_hjid	1 year	This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script.
_hjIncludedInPageviewSample	2 minutes	Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit.
_hjTLDTest	session	To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.