Team Bios
I grew up with Talent Trust around me, I know its history, and I feel well placed to take it into the future.
God has given me the vision to develop Talent Trust to be something that enables missionaries to be healthy in every way so that they can most effectively fulfill their calling.
I love to help others meet their potential. Two of my strengths are hospitality and helping others to network by connecting others who have similar interests or complementary skills.
With Talent Trust, I know I am working for the long-term to leave a legacy that will be supporting missionaries long after I am gone.
Food – Iberico Pork Ribs
Dessert – Sticky Toffee Pudding (with custard)
Place – Countryside and small towns of Tuscany
Book – The Wheel of Time series
Movie – The Shawshank Redemption
Car – Donkervoort D8 GTO-40
Animal - Dogs; or cats that act like dogs.
Accomplishment – I have run and finished two Spartan Ultras, and was invited to participate in the World Championships in 2020.
Thing to do with friends – Trail Running
Nathan Lyon
CEO
I joined Talent Trust in 2005. Over the years, I have built a solid faith in Talent Trust’s purpose and mission.
I am very passionate about building relationships with our members and I want to be there for them when they face medical challenges in the field. I believe in giving my best at all times and setting an inspirational example to my own children by always putting my best foot forward in just about everything in life.
Food – a good steak
Dessert – flourless orange cake
Place – The Tokyo Starbucks Reserve Roastery
Book – Light at the top of the stairs, Dorothy Martin
Movie – Joker (2019 version)
Car – RED Volkswagen Beetle
Animal - Dogs
Accomplishment – Raising my two children well.
Thing to do with friends – Eat & Drink
Pansy Teh
Head of Customer Success
I’ve spent 16 fabulous years in this company. I provide technical support, services and solutions, and enable my team to serve missionaries effectively.
I enjoy sharing tech info and helping people solve their tech problems. I love assembling my own gaming rig.
Food – Burgers and Pizzas
Dessert – Crème Caramel
Place – Japan
Book – Rich Dad Poor Dad
Movie – Star Wars
Car – Tesla Model X
Animal - Maltese
Accomplishment – Ability to self-learn and adapt
Thing to do with friends – food hunting
Charlie Ling
Head of IT
Having served with YWAM in Cambodia and Thailand for six years, I know that the right support is critical to being effective when serving in another country. Access to excellent care helps members stay safe physically & mentally and to serve better.
With 25 years of tech sales & marketing experience I help missionaries to get to know us. I am also constantly looking for how we can innovate and improve.
Food – Sushi
Dessert – More sushi instead, please
Place – San Diego
Book – To Kill A Mockingbird
Movie – The Seven Samurai or The Princess Bride
Car – A truck
Animal - Dogs
Accomplishment – amazing wife & kids
Thing to do with friends – hiking, fishing, the beach, the pub
Jon Bowers
Global Business Dev Director
I believe God has gifted everyone with talent. I hope to be able to help our people discover their potential by helping them find meaning in their work.
I am passionate about helping people to be better versions of themselves.
Food – Spicy food
Dessert – Not exactly a sweet tooth person
Place – Home sweet home
Book – 7 Habits of Highly Effective People (Stephen Covey)
Movie – Taken
Car – Any vehicle that has wheels that can bring me point to point
Animal - Don’t like cockroaches
Accomplishment – Blessed with a loving husband and 2 children
Thing to do with friends – Coffee and checking out new food eateries
Shen Dee Quah
HR Business Partner
I first joined Talent Trust in 2006 and it is truly amazing to have been here for the past 14 years. Working here has helped me to gain so much experience and allowed me to learn more about myself. I have grown more spiritually and in confidence.
My role at Talent Trust is leading a vibrant team that is dedicated to their work and to lift up one another. My joy is working as a team, not just in the office, but having fun as well after our office hours.
I love traveling around the world, shopping, and doing outdoor activities with my colleagues and friends during my free time.
Food – Steak
Dessert – Cheesecake
Place – Lake Louise, Banff
Book – Chris Carter Crime Series
Movie – The Mummy
Car – VW Beetle
Animal - Dogs
Accomplishment – Providing nurturing care to my mother and godchildren. Taking care of their well being always.
Thing to do with friends – Travelling
Elaine Lui
Customer Success Specialist
How time flies! It will be my 22nd year with Talent Trust come July 2020. It is truly a privilege to be part of Talent Trust’s wonderful ministry that has given me the opportunity to serve our Father’s workers with passion. They indeed deserve the very best coverage and service possible. My work includes ensuring that their insurance policies work well for them in their time of need, their claim process is fast and smooth, and any changes to the benefits are stated clearly in the policy wordings.
I share the following belief which has motivated me to make each day count for Him: “I shall pass this way but once; any good that I can do or any kindness I can show to any human being; let me do it now. Let me not defer nor neglect it, for I shall not pass this way again.” Etienne de Grellet
Food – Beef goulash
Dessert – Fruity ice cream
Place – Naturally beautiful locations. For example, New Zealand
Book – Gems from Tozer
Movie – Sherlock Holmes, DC & Marvel Comics
Car – None
Animal - Dogs
Accomplishment – Teaching my beloved dog, Hansel, more than 40 words.
Thing to do with friends – Relaxing at the beach watching the sunset & catching up with old friends over a good meal.
Chew Saw Ai
Senior Policy & Claims Consultant
I have been with Talent Trust for 6 years and it has been a rewarding experience. I am passionate about motivating people and bring fun and excitement whenever I go. My role is supporting our team in ensuring a smooth work process. It is great working with our dynamic team. Leading an active and outgoing lifestyle is important to me and my hobbies include indoor and outdoor sports, playing music and cooking.
Food – Spicy tomyam noodles
Dessert – Crispy spring rolls
Place – Cinque Terre
Book – Chris Carter book series
Movie – Men of Honor
Car – Nissan GT-R R35
Animal - Dolphin
Accomplishment – Angel of Talent Trust
Thing to do with friends – Exercise
June Koe
Customer Success Assistant
I’m Brazilian so I feel happy that I can speak to our members in Portuguese when they don’t speak English.
I’ve experienced being a missionary overseas and know what it’s like to need insurance when a medical condition arises. My personal experience has shown it makes a big difference in missionary work when you are covered.
The Talent Trust team gives their best every day in serving each of our members. We are all serving the same Father.
When I can serve others to accomplish their goals, I feel good knowing I am part of a ministry spreading good news all over the world.
I like movies, reading, taking photos and playing guitar and video games.
Food – Churrasco ( Brazilian barbecue)
Dessert – pudding
Place – beach
Book – Conselheiro Capaz (Able Counselor.)
Movie – The Avengers
Car – mustang
Animal - Dogs
Accomplishment – Be better every day
Thing to do with friends – play soccer.
Sandro
Customer Success Specialist (Brazil)
I hold a law degree from a local university and have been working in legal firms and non-governmental organizations here in Malaysia since the early 2000’s. I joined Talent Trust in 2018. I love working for an organization that serves a cause, and here at Talent Trust, I get the satisfaction of virtually serving our members in the field. I am also passionate about developing new ideas, supporting and motivating my teammates and most of all, I am always open to learning new skills.
Food – Anything prepared by my mom
Dessert – Cakes covered with butter cream
Place – My house
Book – The Enid Blyton series (My all time fav!)
Movie – Taming of the shrew (1967)
Car – Maserati
Animal - Dogs, Rabbits, Tortoise, Macaque, Birds, Chicken, Fish & the list goes on...
Accomplishment – Building a beautiful & a loving home
Thing to do with friends – Eat & LOL
Shujata Shalini
Customer Success Specialist
I joined Talent Trust in 2017. What motivates me every day is knowing that I can be a “partner” to our members, professional yet with a personal touch, always having our members’ best interest in mind. I have had happy and satisfied members telling me they appreciated my personalized and efficient services. They feel assured knowing that they are protected by one of the best insurance companies and supported by an efficient team as they bring God’s love and truth to the nations.
Food – Japanese
Dessert – cakes and milk tea
Place – beach, cafes
Book – all kinds
Movie – comedy and musical
Car – Honda Jazz
Animal - alpaca
Accomplishment – Hiked snowy Mt. Tongariro in New Zealand, the return trip took me 9 hours.
Thing to do with friends – chatting and laughing
Mandy Yeap
Customer Success Specialist
I joined Talent Trust in 2019. It brings me joy to be able to support missionaries and ministries from all over the world. I always believe in doing ordinary things with extraordinary love, because we were birthed from and for extraordinary love. I hope to be able to bring this essence when it comes to serving our members.
In my free time you can find me on Netflix, reading or dancing to the tune playing at the back of my head.
Food – Chawanmushi (Japanese egg custard dish)
Dessert – Moist dark chocolate cake
Place – Home
Book – The Road Back to You
Movie – Shutter Island
Car – Mercedes GLC
Animal - Penguin / Ducks
Accomplishment – I used to sell luxury properties in Malaysia. I had the third highest sales within my company for the whole of Malaysia.
Thing to do with friends – Travel / Games night
Mabel James
Customer Success Specialist
Since joining Talent Trust I can finally see how my service to others can be an act of worship unto God. Working in Talent Trust has been fun and fulfilling. My teammates are very supportive and have been role models in serving with passion and excellence.
Food – Japanese
Dessert – frozen yoghurt / ice cream
Place – under a starry night
Book – The Alchemist by Paulo Coelho
Movie – Inception, Parasite, A Quiet Place, Movies from the Marvel Cinematic Universe, The Extraction.
Car – Mini Cooper
Animal - ALL dogs (I don’t discriminate)
Thing to do with friends – Sleepover Party / Travel / Binge watch Korean dramas
Gladys Ho
Customer Success Specialist
I joined Talent Trust at the end of 2018 and it’s been a fantastic experience. I believe in wearing many hats, but if I had to choose two, I would say that I do marketing and am part of the communications team here at Talent Trust. Dabbling in these two fields helps me understand my members’ unique needs and enables me to come up with creative ways to meet said needs. I love the outdoors and my longest hike lasted for 13 hours.
Food – Sam Gyup Sal (bbq Korean pork belly)
Dessert – Biscoff Cheesecakes
Place – when in doubt, go to the beach
Book – To Kill A Mockingbird is a good classic
Movie – A Walk To Remember
Car – none
Animal - Wolves and Cavalier King Charles Spaniels !
Accomplishment – I managed to train both my dog and my neighbor’s kid to ‘sit’, ‘beg’ and ‘roll-over’ at the same time. The dog was the better student.
Thing to do with friends – Nothing beats an ice cold one under the stars
Caleb Yeoh
Marketing Executive
I joined Talent Trust in 2017 and my role is to provide IT support to the team, as well as liaise with insurers’ policy service team.
Occasionally I like to make coffee and share it with colleagues, as it allows us to take a short break and refresh our mind.
The passionate spirit and teamwork in the office has always inspired me to strive to do better.
I love to hang out with friends for coffee and sports, but also love to enjoy music at home.
Food – Penang street foods
Dessert – cheesecake, ice cream
Place – hills
Book – See You At The Top, Leadership Gold
Movie – The Lord of the Rings, Star Wars
Car – Toyota AE 86
Animal - cat, dog
Accomplishment – serving in a youth organization for nearly 20 years
Thing to do with friends – sports, share ideas, explore new spots for food
Ch’ng Meng Erh
IT Data Specialist
Talent Trust is a tremendous place to work and grow one’s talent.
My job requires me to focus on things IT related. Everything from fixing PC’s, to coding websites, to helping my teammates with all their IT related issues.
I believe in the mission of the company to provide missionaries with insurance to spread the word of God throughout the world.
I also love it when I’ve managed to solve my teammate’s IT issues and allowed them to go back to work.
I love to travel and plan out travel itineraries.
Food – Char Koay Teow
Dessert – Ice Cream
Place – Penang Island
Book – Robinson Crusoe
Movie – Star Wars
Car – Nissan Skyline
Animal - Dogs
Accomplishment – Managed to raise SGD3mil in my previous job in a boutique Private Equity House.
Thing to do with friends – Watch movies, snooker, hiking, badminton.
Hansheung Cheah
IT Executive
I provide back-office administrative support at Talent Trust.
My role enables our Customer Success team to focus better on our members’ needs.
I've got a special talent of winning those claw machine games that you find at amusement centers. I have a large collection of toys and prizes, and I love to share these with others to bring them joy.
I also love meeting new friends from around the world.
I am fun, loving, and helpful.
Food – sandwich (Subway, BMT)
Dessert – chocolate
Place – Penang
Book – none
Movie – Mulan
Car – Honda
Animal - Dwarf Hamster
Accomplishment – Shared good news to deaf people
Thing to do with friends – chatting and helping guide them on tour around Penang.
Nancy Ling
Admin