The team, ready to serve alongside missionaries by providing the best worldwide health insurance

Team Bios

I grew up with Talent Trust around me, I know its history, and I feel well placed to take it into the future.

God has given me the vision to develop Talent Trust to be something that enables missionaries to be healthy in every way so that they can most effectively fulfill their calling.

I love to help others meet their potential. Two of my strengths are hospitality and helping others to network by connecting others who have similar interests or complementary skills.

With Talent Trust, I know I am working for the long-term to leave a legacy that will be supporting missionaries long after I am gone.

Food – Iberico Pork Ribs

Dessert – Sticky Toffee Pudding (with custard)

Place – Countryside and small towns of Tuscany

Book – The Wheel of Time series

Movie – The Shawshank Redemption

Car – Donkervoort D8 GTO-40

Animal - Dogs; or cats that act like dogs.

Accomplishment – I have run and finished two Spartan Ultras, and was invited to participate in the World Championships in 2020.

Thing to do with friends – Trail Running

Nathan Lyon

CEO

I joined Talent Trust in 2005. Over the years, I have built a solid faith in Talent Trust’s purpose and mission.

I am very passionate about building relationships with our members and I want to be there for them when they face medical challenges in the field. I believe in giving my best at all times and setting an inspirational example to my own children by always putting my best foot forward in just about everything in life.

Food – a good steak

Dessert – flourless orange cake

Place – The Tokyo Starbucks Reserve Roastery

Book – Light at the top of the stairs, Dorothy Martin

Movie – Joker (2019 version)

Car – RED Volkswagen Beetle

Animal - Dogs

Accomplishment – Raising my two children well.

Thing to do with friends – Eat & Drink

Pansy Teh

Head of Customer Success

I’ve spent 16 fabulous years in this company. I provide technical support, services and solutions, and enable my team to serve missionaries effectively.

I enjoy sharing tech info and helping people solve their tech problems. I love assembling my own gaming rig.

Food – Burgers and Pizzas

Dessert – Crème Caramel

Place – Japan

Book – Rich Dad Poor Dad

Movie – Star Wars

Car – Tesla Model X

Animal - Maltese

Accomplishment – Ability to self-learn and adapt

Thing to do with friends – food hunting

Charlie Ling

Head of IT

Having served with YWAM in Cambodia and Thailand for six years, I know that the right support is critical to being effective when serving in another country. Access to excellent care helps members stay safe physically & mentally and to serve better.

With 25 years of tech sales & marketing experience I help missionaries to get to know us. I am also constantly looking for how we can innovate and improve.

Food – Sushi

Dessert – More sushi instead, please

Place – San Diego

Book – To Kill A Mockingbird

Movie – The Seven Samurai or The Princess Bride

Car – A truck

Animal - Dogs

Accomplishment – amazing wife & kids

Thing to do with friends – hiking, fishing, the beach, the pub

Jon Bowers

Global Business Dev Director

I believe God has gifted everyone with talent. I hope to be able to help our people discover their potential by helping them find meaning in their work.

I am passionate about helping people to be better versions of themselves.

Food – Spicy food

Dessert – Not exactly a sweet tooth person

Place – Home sweet home

Book – 7 Habits of Highly Effective People (Stephen Covey)

Movie – Taken

Car – Any vehicle that has wheels that can bring me point to point

Animal - Don’t like cockroaches

Accomplishment – Blessed with a loving husband and 2 children

Thing to do with friends – Coffee and checking out new food eateries

Shen Dee Quah

HR Business Partner

I first joined Talent Trust in 2006 and it is truly amazing to have been here for the past 14 years. Working here has helped me to gain so much experience and allowed me to learn more about myself. I have grown more spiritually and in confidence.

My role at Talent Trust is leading a vibrant team that is dedicated to their work and to lift up one another. My joy is working as a team, not just in the office, but having fun as well after our office hours.

I love traveling around the world, shopping, and doing outdoor activities with my colleagues and friends during my free time.

Food – Steak

Dessert – Cheesecake

Place – Lake Louise, Banff

Book – Chris Carter Crime Series

Movie – The Mummy

Car – VW Beetle

Animal - Dogs

Accomplishment – Providing nurturing care to my mother and godchildren. Taking care of their well being always.

Thing to do with friends – Travelling

Elaine Lui

Customer Success Specialist

How time flies! It will be my 22nd year with Talent Trust come July 2020. It is truly a privilege to be part of Talent Trust’s wonderful ministry that has given me the opportunity to serve our Father’s workers with passion. They indeed deserve the very best coverage and service possible. My work includes ensuring that their insurance policies work well for them in their time of need, their claim process is fast and smooth, and any changes to the benefits are stated clearly in the policy wordings.

I share the following belief which has motivated me to make each day count for Him: “I shall pass this way but once; any good that I can do or any kindness I can show to any human being; let me do it now. Let me not defer nor neglect it, for I shall not pass this way again.” Etienne de Grellet

Food – Beef goulash

Dessert – Fruity ice cream

Place – Naturally beautiful locations. For example, New Zealand

Book – Gems from Tozer

Movie – Sherlock Holmes, DC & Marvel Comics

Car – None

Animal - Dogs

Accomplishment – Teaching my beloved dog, Hansel, more than 40 words.

Thing to do with friends – Relaxing at the beach watching the sunset & catching up with old friends over a good meal.

Chew Saw Ai

Senior Policy & Claims Consultant

I have been with Talent Trust for 6 years and it has been a rewarding experience. I am passionate about motivating people and bring fun and excitement whenever I go. My role is supporting our team in ensuring a smooth work process. It is great working with our dynamic team. Leading an active and outgoing lifestyle is important to me and my hobbies include indoor and outdoor sports, playing music and cooking.

Food – Spicy tomyam noodles

Dessert – Crispy spring rolls

Place – Cinque Terre

Book – Chris Carter book series

Movie – Men of Honor

Car – Nissan GT-R R35

Animal - Dolphin

Accomplishment – Angel of Talent Trust

Thing to do with friends – Exercise

June Koe

Customer Success Assistant

I’m Brazilian so I feel happy that I can speak to our members in Portuguese when they don’t speak English.

I’ve experienced being a missionary overseas and know what it’s like to need insurance when a medical condition arises. My personal experience has shown it makes a big difference in missionary work when you are covered.

The Talent Trust team gives their best every day in serving each of our members. We are all serving the same Father.

When I can serve others to accomplish their goals, I feel good knowing I am part of a ministry spreading good news all over the world.

I like movies, reading, taking photos and playing guitar and video games.

Food – Churrasco ( Brazilian barbecue)

Dessert – pudding

Place – beach

Book – Conselheiro Capaz (Able Counselor.)

Movie – The Avengers

Car – mustang

Animal - Dogs

Accomplishment – Be better every day

Thing to do with friends – play soccer.

Sandro

Customer Success Specialist (Brazil)

I hold a law degree from a local university and have been working in legal firms and non-governmental organizations here in Malaysia since the early 2000’s. I joined Talent Trust in 2018. I love working for an organization that serves a cause, and here at Talent Trust, I get the satisfaction of virtually serving our members in the field. I am also passionate about developing new ideas, supporting and motivating my teammates and most of all, I am always open to learning new skills.

Food – Anything prepared by my mom

Dessert – Cakes covered with butter cream

Place – My house

Book – The Enid Blyton series (My all time fav!)

Movie – Taming of the shrew (1967)

Car – Maserati

Animal - Dogs, Rabbits, Tortoise, Macaque, Birds, Chicken, Fish & the list goes on...

Accomplishment – Building a beautiful & a loving home

Thing to do with friends – Eat & LOL

Shujata Shalini

Customer Success Specialist

I joined Talent Trust in 2017. What motivates me every day is knowing that I can be a “partner” to our members, professional yet with a personal touch, always having our members’ best interest in mind. I have had happy and satisfied members telling me they appreciated my personalized and efficient services. They feel assured knowing that they are protected by one of the best insurance companies and supported by an efficient team as they bring God’s love and truth to the nations.

Food – Japanese

Dessert – cakes and milk tea 

Place – beach, cafes 

Book – all kinds

Movie – comedy and musical

Car – Honda Jazz

Animal - alpaca 

Accomplishment – Hiked snowy Mt. Tongariro in New Zealand, the return trip took me 9 hours.

Thing to do with friends – chatting and laughing 

Mandy Yeap

Customer Success Specialist

I joined Talent Trust in 2019. It brings me joy to be able to support missionaries and ministries from all over the world. I always believe in doing ordinary things with extraordinary love, because we were birthed from and for extraordinary love. I hope to be able to bring this essence when it comes to serving our members.

In my free time you can find me on Netflix, reading or dancing to the tune playing at the back of my head.

Food – Chawanmushi (Japanese egg custard dish)

Dessert – Moist dark chocolate cake

Place – Home

Book – The Road Back to You

Movie – Shutter Island

Car – Mercedes GLC

Animal - Penguin / Ducks

Accomplishment – I used to sell luxury properties in Malaysia. I had the third highest sales within my company for the whole of Malaysia.

Thing to do with friends – Travel / Games night

Mabel James

Customer Success Specialist

Since joining Talent Trust I can finally see how my service to others can be an act of worship unto God. Working in Talent Trust has been fun and fulfilling. My teammates are very supportive and have been role models in serving with passion and excellence.

Food – Japanese

Dessert – frozen yoghurt / ice cream

Place – under a starry night

Book – The Alchemist by Paulo Coelho

Movie – Inception, Parasite, A Quiet Place, Movies from the Marvel Cinematic Universe, The Extraction.

Car – Mini Cooper

Animal - ALL dogs (I don’t discriminate)

Thing to do with friends – Sleepover Party / Travel / Binge watch Korean dramas

Gladys Ho

Customer Success Specialist

I joined Talent Trust at the end of 2018 and it’s been a fantastic experience. I believe in wearing many hats, but if I had to choose two, I would say that I do marketing and am part of the communications team here at Talent Trust. Dabbling in these two fields helps me understand my members’ unique needs and enables me to come up with creative ways to meet said needs. I love the outdoors and my longest hike lasted for 13 hours.

Food – Sam Gyup Sal (bbq Korean pork belly)

Dessert – Biscoff Cheesecakes

Place – when in doubt, go to the beach

Book – To Kill A Mockingbird is a good classic

Movie – A Walk To Remember

Car – none

Animal - Wolves and Cavalier King Charles Spaniels !

Accomplishment – I managed to train both my dog and my neighbor’s kid to ‘sit’, ‘beg’ and ‘roll-over’ at the same time. The dog was the better student.

Thing to do with friends – Nothing beats an ice cold one under the stars  

Caleb Yeoh

Marketing Executive

I joined Talent Trust in 2017 and my role is to provide IT support to the team, as well as liaise with insurers’ policy service team.

Occasionally I like to make coffee and share it with colleagues, as it allows us to take a short break and refresh our mind.

The passionate spirit and teamwork in the office has always inspired me to strive to do better.

I love to hang out with friends for coffee and sports, but also love to enjoy music at home.

Food – Penang street foods

Dessert – cheesecake, ice cream

Place – hills

Book – See You At The Top, Leadership Gold

Movie – The Lord of the Rings, Star Wars

Car – Toyota AE 86

Animal - cat, dog

Accomplishment – serving in a youth organization for nearly 20 years

Thing to do with friends – sports, share ideas, explore new spots for food

Ch’ng Meng Erh

IT Data Specialist

Talent Trust is a tremendous place to work and grow one’s talent.

My job requires me to focus on things IT related. Everything from fixing PC’s, to coding websites, to helping my teammates with all their IT related issues. 

I believe in the mission of the company to provide missionaries with insurance to spread the word of God throughout the world.

I also love it when I’ve managed to solve my teammate’s IT issues and allowed them to go back to work.

I love to travel and plan out travel itineraries.

Food – Char Koay Teow

Dessert – Ice Cream

Place – Penang Island

Book – Robinson Crusoe

Movie – Star Wars

Car – Nissan Skyline

Animal - Dogs

Accomplishment – Managed to raise SGD3mil in my previous job in a boutique Private Equity House.

Thing to do with friends – Watch movies, snooker, hiking, badminton.

Hansheung Cheah

IT Executive

I provide back-office administrative support at Talent Trust.

My role enables our Customer Success team to focus better on our members’ needs.

I've got a special talent of winning those claw machine games that you find at amusement centers. I have a large collection of toys and prizes, and I love to share these with others to bring them joy.

I also love meeting new friends from around the world.

I am fun, loving, and helpful.

Food – sandwich (Subway, BMT)

Dessert – chocolate

Place – Penang

Book – none

Movie – Mulan

Car – Honda

Animal - Dwarf Hamster

Accomplishment – Shared good news to deaf people

Thing to do with friends – chatting and helping guide them on tour around Penang.

Nancy Ling

Admin