Payment Info

METHODS OF PAYMENT

For ease of administration, we prefer credit card transactions. However, if you wish to use a bank transfer, please email us [email protected] for details.

Credit Card Transactions

We require the following information:

  • Card Type (Visa or MasterCard only)
  • Card Number
  • Verification Code (cvv)
  • Name on Card
  • Expiry Date
  • Billing Address (your address where the credit card company knows you)

Click here to submit your card details securely and safely.

Foreign currency transaction charge: We do not make any charges for credit card transactions. However, our credit card terminal is registered to a UK bank. Although transactions are taken in US$ some credit card companies may charge a foreign transaction charge. We recommend that you call your card provider to verify if this will be charged. Click here for more information.

TERMS OF PAYMENT

Membership is an annual contract, therefore members are reminded that they are responsible for the whole year’s premium, even if we agree that they may pay in monthly or quarterly installments. Members are able to cancel early, see terms and conditions that apply.

ANNUAL PAYMENT

All our published rates are annual premiums. Our preferred terms of payments is annually.

MONTHLY PAYMENT

Members may pay on a monthly basis, but in order to cover the cost of financing, as we need to pay our underwriters in full when a new policy is taken out, we charge a 4.2% loading on the premium (0.35% per month).

Early Settlement

If you wish to settle the rest of your monthly payment early, you can do so. We will only charge you interest for the months that have already passed, and not for the remaining months.

Note: This healthcare program is an annual contract between Talent Trust and the insurers. Although we do allow a number of individuals to pay on a monthly or quarterly basis, we need to stress that this, in no way, means it is a monthly or quarterly contract with members.

Therefore, a member should not simply stop paying part-way through a year without first informing us. If we receive instruction (email) within 30 days of commencement, we will arrange termination of cover and grant a full refund provided no claims have been made.

CANCELLATION or TERMINATION

Members wanting to terminate their coverage early, may seek a refund against the unused portion of their premium. There is a $30 cancellation fee. 

This refund will be subject to there having no claims submitted during a member’s current insured year. It is important to note that we can only terminate coverage from the date we receive notification from the member concerned.

If you are paying monthly, Talent Trust will only charge you interest on the months that have already passed.

In the event you have made a claim on the policy, there will be no refund and you will still be liable for the remaining payments for your policy as it is an annual contract.

OPERATING on TRUST

Because we operate on trust and start or renew a member’s cover immediately (even ahead of premium receipt), we operate the following guidelines:

Until such time as a member’s payment is received, a suspension of any reimbursement is applied to his or her coverage. If payment is delayed, without prior agreement, automatic termination takes place on Day 55.

However, this does not mean that during the suspension period a member’s coverage becomes void, only that any request for a claim settlement would be delayed until the member’s account had been brought up to date. Likewise, it does not negate a member’s contractual obligation to make the payment.