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TTc - January 2018 Update

I hope that the start to this year has gone well for you..

Doctor Care Anywhere Service Ending
The free Doctor Care Anywhere service has been a great success for many of you, and it has been wonderful to hear about many of your experiences with the service. However, we have just been informed that Aetna has made a decision to move to a different provider for this service, and this will be coming in the next few months. The advantages of this change will be that there will be greater availability of doctors and also other language capabilities other than English. Unfortunately, now that Doctor Care Anywhere are aware of Aetna's intentions, they have decided to immediately sever ties with Aetna, and so the Doctor Care Anywhere service will be ending at the end of January 2018, this means that there will be a gap in this service until the new service can be brought online.

Thank you for your understanding, although we are disappointed in this lapse in service, at the same time we are encouraged by the fact that Aetna did introduce this service, and that they are continuing to innovate and looking to improve the services that they offer to us.


Thank you for continuing to be good stewards of these insurance programs so that we can continue to provide the services to many others serving around the world just like yourself.

Blessings, Nathan Lyon
TTc ... serving alongside

 
 
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