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Within the USA, please ensure that your medical provider has Aetna’s correct contact information:
- Aetna Worldwide (America)
- P.O. Box 30545, Tampa, FL 33630, United States of America
- Tel: + 1 813-775-0220-------------Toll Free (inside the USA only): + 1 866-545-3252
- Fax: + 1 860-262-9111
Please ensure that they are aware that our program is an international program and therefore, do not use the same contact details that they would normally use for Aetna’s domestic policies. Medical providers may have Aetna on speed dial, and have bulk deliveries that go to their claims offices. Your claim should not be included in these deliveries or handled in the same way, or there will be delays in handling your claim.
Please also contact Aetna at the above numbers to pre-notify them of your claim, and provide them with the contact details of your medical provider.
More information about Claims within the United States.
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